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<p>Declines can occur due to bank security checks or incorrect details. Please note that your purchase does not exceed your card limit. We recommend verifying your information or contacting your bank.</p>

Declines can occur due to bank security checks or incorrect details. Please note that your purchase does not exceed your card limit. We recommend verifying your information or contacting your bank.

Why was my payment declined?

Orders & Payments

How can I sell my items?

How do I get my items to you?

How are my items priced?

What will I earn?

What is the length of the consignment period?

Which brands do you accept?

How does Labellov authenticate?

Selling with Labellov

What payment methods does Labellov accept?

Can I combine multiple items in one order?

How do I apply a discount code?

Is my payment information secure?

Can I pick up my order?

What is your shipping policy?

Do you ship internationally?

What are the shipping costs?

How long will my order take to arrive?

Can I track my order?

What should I do if my package is delayed or lost?

Shipping & delivery

Can I return or exchange an item?

Who pays for return shipping?

What happens if the returned item is not in original condition?

Returns

How do I know an item is authentic?

Are the items new or pre-owned?

How is item condition assessed and described?

Can I request more photos or details before purchasing?

Products & Authenticity

How do I create an account?

Is my personal data protected?

How do you handle payment security and privacy?

Account & Privacy

Verzending & Levering

How do I track my order?

How do I apply promo/discount codes?

Why was my payment declined?Updated 6 months ago