All articles
Shipping & delivery
What is your shipping policy?
Our standard shipping time within Belgium is 3 business days through Bpost. For orders within the EU, orders are shipped by DHL Express. You may expect a shipping time of 1-2 business days. Shipping fees will be calculated and displayed at checkout.
Do you ship internationally?
Yes, we ship worldwide. Shipping fees and delivery times vary depending on the destination.
What are the shipping costs?
Shipping fees are calculated at checkout based on your location.
How long will my order take to arrive?
Delivery times vary, but most orders within Europe arrive within 2-3 business days.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email.
What should I do if my package is delayed or lost?
Please contact our customer support team. We will investigate and help resolve the issue promptly.